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Disclosure Form

For purposes of this document The Practitioner refers to Sinead Mackay

Please read these terms and conditions which apply to the provision of my professional services. By making an appointment and submitting the Client Intake Form, you are agreeing to the following terms and conditions described in Disclosure Form.

If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your course of therapy.

Privacy Statement

What data is kept and why it is needed

Name and date of birth – this is the basic information that helps The Practitioner get to know client.
Address, email address, phone number – The Practitioner uses this as a way of contacting client regarding sessions. The Practitioner will mainly use the method the  client uses to first contact but will use other methods if client can't be reached.

Medical professional’s details – If The Practitioner was worried that client was at risk then may need to contact client's medical professional. The Practitioner will let client know when/if going to do this.

Session notes – The Practitioner keeps brief notes of session(s) in GDPR compliant counselling management system.
Audio recordings - Recording is made during session and copy is released to client. Copy of recording is stored in GDPR compliant counselling management system and deleted after 1 month after session.


Will I share your data and if I do, who will I share it with and for what purpose?

It is very unlikely that The Practitioner will share client's data. The Practitioner will not sell it on or use it for unethical reasons. The Practitioner may release information to a specific individual or agency if it has been determined that a vulnerable person (child or adult) is at risk; if a client is in imminent danger to themselves or others; or if a subpoena of records has been requested. The Practitioner may also discuss your case during supervision, but I only use client's first name.

How will I store your data?

Immediately after the work is finished, The Practitioner transfers the data to GDPR compliant counselling management system. Client's phone number(s) may be kept in The Practitioner's business mobile phone with client's first name and last initial. Only The Practitioner will access client's information.

How long will I store your data for and how will I dispose of it?

The Practitioner will keep client's details and session notes for the time required by The Practitioner's insurer (currently 7 years). After this time, The Practitioner will destroy any document with personal information. The Practitioner will delete client's phone number out of mobile phone after 6 months from last session. The Practitioner will re-enter client's phone number to business phone on next contact of The Practitioner.


By submitting Client Intake Form client agrees to all disclaimer statements.

Liability  The Client releases The Practitioner from any liability or claims that could be made against (him/her) concerning client's mental and/or physical well-being during the work that has been outlined and agreed upon (now and in the future) by filling out and submitting Client Intake form. This liability waiver is not intended to exclude or restrict liability for death or personal injury caused by negligence.

Scope of Practice  Client understands that The Practitioner is not a licensed physician, psychologist, or medical practitioner of any kind and that hypnotherapy should not be considered a replacement for the advice and/or services of a psychiatrist, psychologist, psychotherapist, or doctor.

Participation  Client gives The Practitioner full permission to hypnotize client and to use Rapid Transformational Therapy® knowing that by participating fully in the process and by listening to client's personalized recording for 28 days, the client plays an important role in overall success of therapy.

Guarantee   Client understands that although Rapid Transformational Therapy® has an incredibly high success rate, The Practitioner cannot and does not guarantee results since client's own personal success depends on many factors that The Practitioner has no control over, including client's willingness and desire to effect the changes inside themselves.

Audio Recording(s)  Client gives The Practitioner full permission to make audio recordings that may include client's voice. Client understands that if a recording (or recordings) is made during or after my session(s) The Practitioner retains full copyright over any forms of media that may be produced and distributed to me.

Deepening Process  If session is in person, Client hereby grants permission to The Practitioner to respectfully lift client's arm, touch client's shoulder, or rock client's head during my Rapid Transformational Therapy® session(s) in order to help facilitate the deepening process.


Client Terms and Conditions

Payments, booking and cancellation conditions

Free Consultation Call  Client may be offered a free 20 minute online initial consultation. No therapy will be provided during the consultation.

The purpose of this initial consultation is to understand client's expectations from therapy and answer client's questions. During these calls, estimates of the number of sessions required to deal with client's presenting issue are given on the basis of the information presented at that time. Estimates are only rough guidelines and are subject to change.

Booking, Payment, Cancellation, Rescheduling & Refunds 

Session is paid in full in advance via online payment (BACS, Paypal, Card payment). A booking deposit is required if session is booked more than two weeks in advance. Full Session fee has to be paid 48 hours before session (after Consultation Call), fail on payment results in cancellation of session. Session cancelled less than 24 hrs will not be refunded or rescheduled exempt of extreme circumstances. Session cancelled will be rescheduled in following 3 weeks. Sessions cancelled 14 days before date can be refunded on request.

Session fees are for The Practitioner time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.

Where a discount package or therapy program has been booked and paid for in advance, if client chooses to discontinue your therapy process before attending all the sessions, a pro rata refund will be issued after deduction of the full standard session fee for any sessions client have attended.

Session Fees   All professional fees will be disclosed to client prior to booking. The Practitioner professional fees are subject to review and may increase from time to time. Client will always receive confirmation of the professional fees before booking.


Contact between sessions   Any contact between sessions will be by telephone, Zoom, WhatsApp, text or email during office hours 9.00-21.00 BST. Any messages received outside of these hours will be dealt with during office hours only.

Medical or psychological conditions   The Practitioner may ask questions about client's medical history to establish any contra-indications to treatment. This will also help to assess whether client's health is affecting (or being affected by) the therapeutic goals client wishes to achieve. Client is responsible to update The Practitioner of any medical changes during course of therapy, or if client is returning to therapy after a period of absence.

If client is receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, client may be asked to seek their permission before any therapy sessions can commence.

Please note that The Practitioner will be unable to offer professional services if you suffer from epilepsy or any form of psychosis.

Age restriction   Client must be at least 18 years (16 years if resident of Scotland) old to participate in sessions. Clients under the age of 16 years old must have consent from a parent or guardian and will be seen in-person or online with specific consent of a parent or guardian. 

Attending session   Client is responsible to ensure that they are available at session start time. If client is running late, please let The Practitioner know as soon as possible. The Practitioner will do their best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.

Hypnotherapy recordings   Hypnotherapy recordings should not be listened to whilst driving, operating machinery, taking a bath or undertaking any other activity where concentration is required. Any recording provided is for client's personal use only and must not be shared, lent, copied or sold under any circumstances.

Standards of behaviour   During the course of any therapy sessions, The Practitioner will treat client with respect and not abuse the trust client place in The Practitioner. The Practitioner will use best practice at all times in our mutual interest. In return, client undertake not to harm themselves, or any other person, including The Practitioner, or any property belonging to either The Practitioner or any other person.

Client agrees not to attend sessions under the influence of alcohol or recreational drugs, except those medications which have been prescribed by your doctor. If client does attend any sessions under the influence of alcohol or recreational drugs, or demonstrate violent or abusive behaviour, The Practitioner will cancel the session and may refuse to see client for any further sessions without refunding any payment already made.

Liability & Indemnity   Under no circumstances will The Practitioner be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to client during professional services provided by The Practitioner. In addition, client agree to defend, indemnify, and hold The Practitioner harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of client's participation in the professional services.

Governing Laws   These terms and conditions and any other matters arising out of or in relation to these terms, shall be governed by and construed in accordance with the laws of Scotland, United Kingdom. Client agrees to submit to the exclusive jurisdiction of the Scottish courts to settle any dispute which may arise out of or in connection with these terms and conditions.

Terms and Conditions Updates   These terms and conditions are subject to revisions without notice. Client is responsible to familiarise themselves with any amendments if re-started therapy with The Practitioner after a long period of absence.

Concerns & Complaints  – If client has a concern or complaint regarding therapy, please discuss this with The Practitioner in the first instance and The Practitioner will endeavour to resolve the issue. 


For my services, the clients personal data is collected, processed, used and stored in accordance with the privacy policy above. By booking an appointment, the client will signify their acceptance of this Privacy Policy. If they do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to the client, so please check this website periodically for any changes.



If you have a concern or complaint regarding your therapy, please discuss this with myself in the first instance and I will endeavour to resolve the issue.



By agreeing to these statements in this entire document, you agree to abide by the terms and conditions of entailed in this Disclosure Form. You also agree with the statements below:


I confirm that I have been advised by The Practitioner of the scope of the therapies that she provides and give my full consent to receiving therapy sessions from The Practitioner.


I understand that results may vary from person to person and the agreement by The Practitioner to work on the issues or problems presented by me, using whatever therapies are appropriate to my situation, in no way implies or guarantees the resolution of any presenting problems or issues.


I understand that hypnotherapy or any other therapy or information provided by The Practitioner either in person or via telephone, email or internet, is not a replacement or substitute for medical, psychological or psychiatric treatment. If I have any doubts or concerns about my health, I will seek advice from an appropriate qualified healthcare professional.


I declare that, if advised by The Practitioner prior to or following any therapy sessions, to seek medical approval, I will consult with my GP, hospital consultant and/or other healthcare professional and gain the appropriate written approval for The Practitioner prior to the next therapy session.


I have been advised that I am free to terminate any or all sessions at any time with the understanding of the cancelation policy detailed above.


I understand that my level of motivation is vital in the therapy process and I agree to participate to the best of my ability at all times, including making reasonable use of therapeutic suggestions during and between sessions, as well as listening to MP3 recordings and/or carrying out other therapeutic tasks as appropriate.


I have accurately and truthfully answered any questions and provided background information during the initial consultation and /or first therapy session and will continue to do so during any subsequent therapy sessions.



By reading this and ticking the box in the Intake Form I agree that The Practitioner may release information to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk; if I, as a client, am in imminent danger to myself or others; or if a subpoena of records has been requested.


I also understand that, at any time, the Practitioner may discuss aspects of my case with other colleagues keeping my full name and identity completely confidential always unless I have given permission otherwise.

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